We always strive to deliver your parcel with the best carrier and service for your country.

• Standard shipping usually takes 7–14 business days.
  
• Express shipping usually takes 5–8 business days.
  

All information about shipping times and rates by country can be found onourshippingpage

Please write us at INFO@SENZAIO.COM. Our friendly customer support will handle this for you and will make sure you will get your order.

Here's what you need to do:

You need to request a return within 14 days of receiving your order via Request a return here

1. Submit your return request indicating whether you want to exchange one or more products.
   
2. Our team will promptly provide you with return instructions.
   
3. Follow the provided instructions to complete the return process.
   

Please note that Senzaio does not cover any return costs.

Our team is here to help you, get in touch with us via INFO@SENZAIO.COM